GuardDog
  • GUARDDOG - HOME
  • WHY WORK WITH GUARDDOG?
  • ABOUT GUARDDOG
  • OPERATIONAL VIDEO
  • SOLUTIONS
    • Home Security
    • Commercial Security >
      • C-Stores
      • Carwash Systems
      • Restaurants
      • Storage Units
    • Industrial Security >
      • Machine Monitoring
      • Sales Tool
      • Scale Systems
  • VIDEO SYSTEMS
    • Recorders >
      • Recording History
      • DVR's >
        • PC-Based DVRs
        • Stand-Alone DVRs
      • NVR's
      • Hybrid N/DVR's >
        • GuardDog N/DVR's
    • Cameras >
      • Cameras - Analog
      • Cameras - HD
      • Cameras - IP
    • Wired or Wireless >
      • Wireless - Problems
      • Wireless - Solutions (Analog Cameras)
      • Wireless - Solutions Digital (IP) Cameras
    • POS
    • Access Control
    • License Plate ID
    • Remote Monitoring
    • Motion Security >
      • What is MS?
      • How Does MS Work?
      • Problems with MS?
      • GSS Solve MS Problems?
  • DOWNLOADS
  • FAQ's
  • REFER A FRIEND
  • CONTACT US
  • PHOTO GALLERY

Value Analytics

Picture
The equation (above) illustrates the importance four contributing aspects... 
                          – Quality    – Service
                          – Price       – Time 
 
each of which play a determining role that we define as 
VALUE.

One can quickly relate to how INCREASING QUALITY results in GREATER VALUE.  Conversely, it is simple to 
follow how LOWERING QUALITY results in DECREASING VALUE. 

   Q: How then is QUALITY defined? 
  
   A: QUALITY (and therefore VALUE also) is usually subjective,
        meaning one customer is likely to esteem one aspect of Quality
        differently than another. As such, we choose to show these
        aspects of Value in italics. 

               The identical relationship is also true for Service.
 


   Q: Why do we place such an emphasis on SUBJECTIVITY?

   A: It's been said that "perception is real." Therefore since each
       person's subjectivity defines their perception that same 
       subjectivity then creates a unique or individual understanding of
       Value.  

Let's explore the UNIQUE attributes of GuardDog Surveillance Systems that continuously add VALUE...

QUALITY

   To some, quality may be an internal measure - "We try to do good."
   To others, it may be an external measure, "We build good stuff." At
   GuardDog Surveillance Systems, Quality begins with each person
   and it never ends. 

   Our products, systems and installations are literally “on trial” 24/7 –
   365 days a year.  For that reason alone, we are always 
seeking to
   improve our quality – regardless if that means 
developing better
   products, improving internal and external systems, employing
   superior installation methods or simply going the extra mile to serve
   a customer. 


   Regardless of how good our product or service may be, there's
   always room for improvement - please let us know where or how we
   can get better. The only true measure of our quality is how you, our
    customers, subjectively define quality.

   We're not shy about asking you - our customer - how we "measure
   up," so please don't be shocked if/when we ask and please be candid
   with your observations - we ASK because we're always trying to
​   improve.

SERVICE

     Service (like Quality) at GuardDog Surveillance Systems begins
     with each person and it never ends.

     First, GuardDog Surveillance Systems DOES NOT sell "Service
     Contracts!"  Why not?  Our systems are designed, built and
     installed in such a manner that a service contract (paid for by
     you) would be a poor investment of your resources.  You would
     literally be paying for "services" from which you'd never receive
     any benefit.  For this reason alone, we don't do it.


     Our products, systems and installations are literally “on trial”
     24/7 – 365 days a year.  Thus, our service must also support that
     kind of “trial.”
 

     Every Internet connected system we build has the installed
     capacity to be remotely serviced – 24/7 – 365 days a year and
     most of the time we can solve routine issues remotely.
 

     We use only the industries most proven products and installation
     methods.  When we complete a project, everything works and we
     guarantee our material and workmanship for one year.
 

    All that said, from time to time “stuff breaks.”  If a failed
    component is within manufacture warranty, your cost of 
    replacement is only our service time.  We service other people’s
    installed equipment as well as our own – if you purchased the
    system and installation from 
GuardDog Surveillance Systems you
    automatically receive a 25% discount off our standard service
    rates.

PRICE

    Total Cost of Ownership (TCO) is a concept that most people
    understand. Simply stated, the initial purchase PRICE of a product
    or service is only a portion of that product's or service's cost. As
    such, if bottom dollar of the initial purchase is your primary
    interest, p
lease allow us to be candid – GuardDog Surveillance
    Systems
 is NOT a good fit for you.

    Wow – that’s open honesty, what do you mean?

    GuardDog could easily provide systems that are bottom dollar
    LEAST expensive… We choose not to because in doing so we
    would be forced to compromise VALUE.

    We NEVER compromise VALUE.

    Though our initial Price is likely to NOT be the lowest bottom
    dollar, your total cost of ownership – cost over the life of the
    installation – will be lowest when you install a GuardDog video
    security system.  The following highlights some of the reasons
    we’re NOT the lowest initial cost in our market:

  • We use more expensive storage hard drives because the application (constantly writing data) demands it.  Others that don’t will experience premature drive failures – guaranteed!
  • We build a more robust machine than our supplier components demand.  Sure we could skimp on component quality or capacity but if, for just a few dollars extra, our equipment operates cooler, at a lower percentage of total capacity is will last longer.  Over our history of building and installing equipment we’ve even rebuilt (to our standards) what others have provided and for a fraction of the cost of new, provided our clients with “as good as new.”  Building stout with stuff you know about will, in the end, last longer than compromising quality or capacity for price – guaranteed!
  • GuardDog professionally hangs and separates (from all other structured wiring) all its video and data cabling – this takes more time and costs more.  This practice also prevents problems from happening and insures our installations work today and for years into the future.  Others drape their wiring on top of the ceiling tile or worse, run their video cabling along with other high voltage power wiring.  Both practices will reduce the life of your installation and/or cause other problems – guaranteed!
  • Our system terminations are always well engineered, neat, clean and easy to service – this takes more time and costs more.  Others, many who’s workmanship we’ve fixed, tend to look (from the very beginning) like generations of rat families have nested in the equipment.  Poor termination practice will always lead to problems – guaranteed!
  • We impeccably document all of our installed systems with a comprehensive set of AS BUILT, CAD-generated drawings.  This practice, in the video security industry, is virtually unheard of.  For a variety of reasons, (perhaps excuses) most others simply don’t bother.  Having a set of GuardDog generated AS BUILT wiring, IT Configuration and system connection drawings will save you future expense – guaranteed!
Time

     Time is a variable that plays an increasingly vital role in every
     customer’s businesses.  Quality, service and cost mean little to
     any consumer if that consumer cannot get the product (or
     information) when they need it.  Translating this statement into
     a video security system relevant concept… 

     GuardDog Surveillance Video Systems are simple to use and
     our after-installation training service provides our customers
     assurance that they will know how to operate their system. 

     Every GuardDog Surveillance Systems customer knows how to
     get what they want/need when they need it – our industry unique
     30/120-day Optimization Service Guarantees it!

Of course VALUE is more than just a linear formula – it’s a culture that must be cultivated throughout the entire organization. 

     At GuardDog Surveillance Systems, VALUE is our culture


________________________________________________________________
HOME
 
Performance Guarantee - ABOUT GUARDDOG 
BACK BUTTON to PREVIOUS PAGE
ABOUT
GUARDDOG

 
GUARDDOG
SOLUTIONS
VIDEO
SYSTEMS
GUARDDOG DOWNLOADS
GUARDDOG
FAQ'S
CONTACT
US
Proudly powered by Weebly